Privacy Policy

How ZimZet Financials handles your personal information under the Protection of Personal Information Act (POPIA).

1. Introduction

ZimZet Financials (PTY) Ltd (Registration Number: 2020/039930/07) is committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect the following personal information:

• Full name and contact details (phone, email, address)
• Identity or passport number (for tax and SARS-related services)
• Financial records, tax documents, and business information
• Information you provide when using our website contact form, WhatsApp, or booking system

3. How We Use Your Information

We use your personal information to:

• Provide accounting, bookkeeping, and tax services
• Communicate with you about your account and our services
• Submit returns and documents to SARS on your behalf
• Send you relevant updates about tax deadlines or regulatory changes
• Improve our website and services

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Financial records and sensitive documents are stored securely and access is limited to authorised personnel only.

5. Third-Party Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share information with:

• SARS, as required for tax submissions and compliance
• Professional regulatory bodies, where required
• Service providers who assist us in delivering our services (such as cloud accounting software), subject to appropriate confidentiality agreements

6. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to the processing of your information
• Lodge a complaint with the Information Regulator

7. Cookies and Website Tracking

Our website may use cookies and tracking technologies (such as Google Analytics and Meta Pixel) to understand how visitors use our site and to improve our services. You can manage cookie preferences in your browser settings.

8. Contact

For any questions about this privacy policy or to exercise your rights under POPIA, please contact:
Lucia, ZimZet Financials (PTY) Ltd
Email: Lucia@zimzet.co.za
Phone: 082 258 8691
Address: Stoneridge Office Park, Greenstone, Johannesburg

9. Updates

This privacy policy may be updated from time to time. The latest version will always be available on this page.